Frequently Asked Questions
Everything you need to know about your Mezetto experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Mezetto, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.